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Data protection

Privacy policy

Read this to understand how Flooring Contractors London uses, stores and protects your information, in line with UK GDPR and the Data Protection Act 2018.

Effective from: 19 October 2026.

Who is responsible for your data

Flooring Contractors London is a trading name of Web Designer Limited, registered in England and Wales, company no. 15002899. Registered office: 119a Flat 2 Uxbridge Road, London W7 3ST. ICO registration ZC283618. That company decides how and why your personal data is used, so it is the data controller. You can write to us at 119a Flat 2 Uxbridge Road, London W7 3ST (our registered office), or use the enquiry form and mention “privacy” so your message reaches the right person. You can also email [email protected].

Personal data we collect

Please do not send special category data, such as health information, through our forms.

How your information is used

We process enquiry details so that we can respond and, if an independent tradesperson may be able to help, pass on just enough for them to get in touch about the job. We are not a contractor and do not carry out the work. UK GDPR Article 6(1)(b) (pre-contract steps you ask for) and Article 6(1)(f) (our legitimate interests in dealing with enquiries and running the business) are our lawful bases. We never sell personal data or use it to market to you.

Who we share it with

Form messages reach us through FormSubmit (formsubmit.co), which acts as our processor and may handle data outside the UK, in which case we rely on the safeguards required by UK law. Cloudflare hosts the site and processes technical data for delivery and security. Independent tradespeople receive details only as explained above, and we disclose information where the law requires it.

Cookies

We do not use analytics, tracking or advertising cookies.

Keeping your data

Enquiries are deleted no later than 2 years after we last heard from you, unless a legal obligation means we must hold them for longer.

Rights you have

Ask using the contact routes above and you will get a response within one month.

How to complain

Tell us about any concern and we will try to resolve it. You may complain to the Information Commissioner’s Office at any time via its website.

Changes to this policy

Any changes will be posted on this page with a new date.

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Cloudflare Web Analytics: a privacy-oriented, cookieless beacon injected by Cloudflare on pages served through their network. It does not use advertising cookies. See Cloudflare Web Analytics. No PECR consent banner is required for this beacon alone.

If you request an introduction and tick the consent box, we may share the details in your enquiry with up to 3 independent businesses that match your area and request, so they can contact you. Each recipient becomes a separate controller of those details. Lawful basis: your consent (UK GDPR Article 6(1)(a)). You can withdraw consent by contacting us; that stops further sharing but cannot undo sharing that has already happened. We will not share your details for introductions without that consent.

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